Sales orders and backorders

7 min · Intermediate

A sales order records what a customer has ordered before you ship or bill it. Invoice what ships today; anything left stays on backorder until you invoice it or close the order.

In this lesson you will

  • Enter a sales order
  • Invoice part of an order and leave the rest backordered
  • Close an order you won't fill
  • Find open orders
Create Sales Order for 80 printed tote bags for Acme Corporation

Take the order

Step 1: Fill in Create Sales Order

Choose Customers → Create Sales Order. Pick the Customer, the Ship by date, the lines ordered and the tax rate under Subtotal, then click Save Sales Order. A sales order posts nothing to your books; stock on it shows as committed on the Stock Status report.

  1. Customer.
  2. Ship by.
  3. What was ordered.
  4. The tax rate. It carries over to each invoice you create from the order.
  5. The reminder that a sales order posts nothing.
Create Sales Order with callouts on customer, ship-by date, the line, the tax rate and the posting note

Invoice what ships

Only 50 of the 80 tote bags are ready, so we invoice 50 now.

Step 2: Open the order

AcboBooks opens Sales Orders after you save. Click the order. Create Invoice… bills what is shipping; Close order cancels whatever is still backordered.

  1. Create Invoice….
  2. Close order.
Sales order window with Create Invoice and Close order buttons

Step 3: Enter what ships now

In Invoice sales order, type the quantity shipping on each line in Ship now, check This invoice (before tax) and click Create Invoice. The invoice gets the order's tax rate, and AcboBooks tells you how many units stay backordered.

  1. Ship now.
  2. This invoice (before tax).
  3. Create Invoice.
Invoice sales order window shipping 50 of 80 tote bags

Step 4: Track the backorder

The Sales Orders list shows each order's Status (here Partly invoiced) and how many units are Backordered. Invoice the rest from the same order when it ships. Reports → Open Sales Orders lists every order still waiting.

  1. Status.
  2. Backordered: units still to invoice.
Sales Orders list showing the Acme Corporation order partly invoiced with 30 backordered

Recap

  • Record an order before you ship or bill it.
  • Invoice part of an order.
  • See what is backordered and close an order you won't fill.
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Questions

Do I need sales orders?

Only if you take orders that ship later or in parts. If you ship and bill at once, go straight to an invoice.

Does a sales order reserve stock?

It doesn't move stock or post anything, but the Stock Status report shows ordered units as committed so you can see what is spoken for.

Screenshots from AcboBooks 0.2.2 with the built-in sample company. Updated October 25, 2026. Your screens may differ slightly with another version or window size.

Get started

Learn it on your own books.

Everything in these lessons works in the free 15-day trial. Start with the sample company, then create yours.

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